Shipping and Returns

Free shipping on all orders sent in the UK

I aim to dispatch your order within 1-2 days. I use the Royal Mail 1st class signed for service.

Free to collect in person

From:
12 Riverside Road
Burnham on Crouch
Essex
CM0 8JY

International Shipping

Shipping costs are calculated by weight.
I aim to keep shipping costs as low as possible. 

Items are sent by Royal Mail international tracked and signed for.

International Buyers are responsible for all customs fees, taxes, tariffs, or receiving fees incurred. Please note that customs forms have to include the price paid and a brief description of the item for legal reasons, I cannot describe the item as a gift as you have purchased it from me and I am not sending it as a gift.

Price guide   Europe Rest of the World
Jewellery £8 £9
Small purse £8 £9
Glasses case, key ring £8 £9
Bag £9 £10
Picture £12.50 £15.00

(this is only a guide, postage is calculated at checkout)

I ship to the address you provide, so please be sure it is correct. 

GIFTS

I am happy to send an item as a gift from you. Contact me when you place your order to tell me that it is a gift and to give the name and address of the recipient. I am happy to include a personalised message with the gift if you include details.

REFUNDS & RETURNS

Please contact me immediately if you wish to return an item. Unwanted items should be returned in perfect condition in the original packaging within 14 days of purchase with order confirmation.

Due to hygiene reasons, earrings cannot be returned, however they can be exchanged for other earrings as I can use your original ear wires. 

I regret that I can't accept returns for custom or personalised orders and items on sale unless they arrive damaged or defective,

Once your return is received I will send you an email to notify you that I have received your returned item. Your returned item must be unused and in the same condition that you received it. It must also be in the original packaging. If your item is returned in the same condition as dispatched then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

I recommend that you use a secure, trackable method and insure the item as we will not be responsible for loss in transit. Also it is a good idea to retain proof of posting.

To return your product, you should mail your product to:

Tors Duce
12 Riverside Road
Burnham on Crouch
Essex
CM0 8JY
United Kingdom